Whenever a customer is treated badly by a firm, most get their anger and upset out by complaining over the telephone or producing a formal letter but one passenger from America was so aggravated by an airline that he wrote a revenge song.
Country singer Dale Watson of Texas, in america, demanded reimbursement from Australian carrier Tiger Airways after it lost his luggage but after becoming unhappy after chasing after them for four months requesting reimbursement, he instead recorded a song and put it on YouTube
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Titled “We Don’t Careways”, the Texan musician uploaded the song following the airline managing to lose a box of CDs that he had paid out more than £300 in excess baggage fees to transport.
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The airline struck the Texan with the fee when he travelled from Sydney, Australia to Byron Bay but after the package went missing they were reportedly less approachable when he asked for an apology and reimbursement.
Over 30 days later of unreturned phone calls and arguments with manager, Watson made the decision to create the music video which has since become a worldwide viral sensation. Within an hour of it going live, Tiger Airways refunded the excess baggage fee and paid £1,300 in compensation.
The song included the line: “Got a problem? That’s your problem, they don’t want to solve it, they’ll ignore you until you just run out of time.”
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